Black&White Rice Exfoliating Essence

✨ Product Quality & Authenticity

All Lushéa Beauty products are 100% authentic and formulated with premium ingredients. We are committed to delivering high-quality cosmetics that meet strict beauty industry standards. Each product undergoes rigorous quality testing to ensure safety, efficacy, and consistency.

💄 General Usage Tips

• Patch Test: Before first use, perform a patch test on a small area of skin to check for any sensitivity or allergic reactions
• Application: Use clean hands or applicators to prevent contamination
• Amount: A little goes a long way—start with a small amount and build coverage as needed
• Skin Type: Choose products suited to your skin type for best results
• Combination Use: Allow products to set before applying additional layers

🧴 Storage Recommendations

• Temperature: Store in a cool, dry place away from direct sunlight and heat sources
• Humidity: Keep away from excessive moisture and humidity to prevent product degradation
• Containers: Always keep products in their original containers with lids tightly closed
• Avoid Contamination: Never share applicators or brushes to prevent bacterial growth
• Travel: Use airtight containers when traveling to prevent spillage and maintain product integrity

⏰ Shelf Life & Expiration

• Unopened Products: Most beauty products remain stable for 2-3 years when stored properly
• After Opening: Products typically last 6-12 months after opening, depending on the formula
• PAO Symbol: Look for the Period After Opening (PAO) symbol on packaging—this indicates how long the product is safe to use after opening
• Signs of Expiration: Discard products if you notice changes in color, texture, smell, or separation

🌿 Additional Care Information

• Ingredients: Review the ingredient list if you have known sensitivities or allergies
• Cruelty-Free: Lushéa Beauty is committed to ethical beauty practices
• Dermatologist Tested: Our formulations are dermatologist-tested for safety and efficacy
• Customer Support: If you have questions about product usage or ingredients, our team is here to help

🚚 Shipping Information

Shipping times and delivery dates may vary depending on your local postal service. Orders typically ship within 1-7 business days after production begins.

Once your order ships, you'll receive a tracking number via email so you can monitor your delivery every step of the way.

✨ Our Return & Refund Policy

We want you to be completely satisfied with your Lushéa Beauty products. If you're not happy with your purchase, we make returns easy!

📋 Return Eligibility:

• Returns accepted within 30 days of purchase
• Products must be unused and in original packaging
• For hygiene reasons, opened or used cosmetics cannot be returned

💰 Refund Process:

• Once we receive your return, refunds are processed within 5-7 business days
• Refunds are issued to your original payment method
• Return shipping is free for defective items; standard returns require customer to cover shipping

🎁 Exchanges:

Want to try a different shade or product? We offer free exchanges for unopened items within 30 days of purchase.

❓ Questions?

Contact our customer service team at support@lusheabeauty.de for any questions about returns or refunds. We're here to help!